Welcome to Luckia Casino

Operator Luckia Gaming Group S.A.
Established 2013 (Online)
License Dirección General de Ordenación del Juego (DGOJ)
Main Games Slots, Roulette, Blackjack, Live Casino, Sports Betting
Mobile App Available for iOS & Android
Key Feature Combines a modern online platform with physical casino locations

Official site for Spain

We welcome you to the official Luckia Casino website for Spain. With deep Spanish roots and a presence in physical casinos since 1980, we bring a familiar experience online. Our site is built for clear navigation from the first click, connecting the atmosphere of our casino floors with a modern, easy-to-use platform.

Safe and regulated

We operate under Spain’s DGOJ license to provide a secure environment. We protect your data and funds with SSL encryption and secure login protocols. Responsible gaming tools and our commitment to the +Juego Seguro program are part of the experience. We place key information up front, including terms, policies, and help options, so you always know where you stand.

Get around fast

Use the main menu to reach the lobby, your profile, and help in seconds. Whether you want to look around or start playing, our site lets you move at your own pace.

Joining Our Community

Create your account

Register on our official Luckia website in Spain in a few steps. Here’s how:

  1. Select Create account on the homepage.
  2. Fill in your full name, date of birth, address, and your DNI or NIE.
  3. Add your email and mobile number, then choose a strong password.
  4. Confirm your email to activate your profile. Make sure all details are correct to avoid verification delays.

Identity verification

To meet Spanish regulations and keep play secure, we verify each player. This is usually automatic, checking your data against the DGOJ SVID database. If the result is inconclusive, we may request a clear photo of your DNI or NIE. This mandatory step protects your account and confirms you are 18 or older, unlocking full access to features.

Preferences and access

Before playing, set your personal deposit, loss, and session time limits. Review and accept our terms and privacy notice to proceed. Under current Spanish law, promotional offers are available only to players whose accounts have been active for at least 30 days and have been successfully verified.

Access Your Account

Log in to your Luckia account to keep playing and manage your details with confidence.

How to log in

Follow these steps for a secure sign-in:

  1. Go to the Luckia homepage and click the “Entrar” (Enter) button, usually in the top-right corner.
  2. Enter your registered username or email and your password. Players in Spain can also use their DNI/NIE when this option is enabled on the account.
  3. For faster access on your personal computer or mobile, tick “Recuérdame” (Remember me). Do not use this on shared or public devices.

Forgot your credentials?

On the login screen, click “He olvidado mi contraseña” (I forgot my password). Enter your username or email and your date of birth. We’ll email instructions to your registered address so you can set a new password. If you’ve forgotten your username, contact our Customer Support team.

Security measures

We safeguard access with:

  • Temporary blocks after several consecutive failed login attempts.
  • SMS codes for sensitive actions, like certain transactions, sent to your registered mobile number.
  • Always log out after each session, especially on shared devices. If you spot suspicious activity or can’t access your account, change your password immediately and contact Support.

Our Diverse Game Collection

On our official Luckia website for Spain, we bring together a catalog of over 2,500 games, all compliant with Spanish regulations. Explore popular slots, classic roulette, and immersive blackjack with clear rules and smooth play on any device.

Slots

Our slots lineup features over 2,500 titles, from classic three reel fruit machines to advanced video slots with Megaways mechanics and progressive jackpots. We also host a dedicated Video Bingo section, a player favorite in Spain.

Roulette

Play traditional RNG versions such as European and French Roulette. For a more immersive feel, our live casino offers multiple tables, including Quantum Roulette and Lightning Roulette hosted by real dealers.

Blackjack

Take a seat at classic or multi hand tables. Choose RNG powered games or live dealer rooms, with clear side bet options and detailed hand histories to help you stay in control from the first deal.

Fair play

All titles run on certified Random Number Generators (RNGs) and follow Spanish regulatory limits. Enjoy consistent, fair, and responsible play on a platform built for Spain.

Powering Our Play

Trusted Studios

We work with respected game developers and live casino experts to bring a broad mix of slots, table games, and live dealer titles. Our lobby features releases from:

  • MGA Games
  • Pragmatic Play
  • Playtech
  • Evolution
  • Novomatic
  • NetEnt

Games are fully localised for Spain with Spanish interfaces and euro betting for a familiar start from the first spin.

Fair and Transparent

All titles run on certified Random Number Generators tested by independent auditors to ensure fair results. As a licensed operator under Spain’s Dirección General de Ordenación del Juego (DGOJ), we make key information easy to find. Rules, paytables, and the theoretical Return to Player (RTP) are available in each game’s info menu before you place a bet.

Smooth Performance

Our catalogue is built in HTML5, so you can play instantly in your browser with no software download. Load times are quick and performance stays stable on desktop, tablet, and mobile. Live casino streams adapt to your connection and deliver crisp high-definition video without interruption.

Spotlight on Top Slots

On our official Luckia website in Spain, we highlight the slot games players enjoy most alongside the latest releases. The selection refreshes often so you can jump into proven hits and brand‑new titles without searching.

New and trending

We rotate our picks to keep things current, placing recent launches next to steady favourites. Each game card shows the essentials to help you decide fast. Below are top‑rated slots available now, with their providers and standout features.

Slot Title Provider Key Feature
Gates of Olympus Pragmatic Play Tumble Feature & Multipliers
Big Bass Bonanza Reel Kingdom Free Spins with Money Symbols
Bonanza Megaways Big Time Gaming Up to 117,649 Ways to Win
Book of Ra Deluxe Novomatic Expanding Symbols in Free Spins

What you’ll find

  • Classic fruit slots
  • Megaways and ways-to-win titles
  • Progressive jackpots
  • Branded and themed adventures
  • Bonus feature games like "Bonus Buy"

How we curate

We look at player interest, clear in‑game info, stability, and smooth play on mobile and desktop. When a new release fits what our community enjoys, we add it to the spotlight to keep the mix varied and up to date.

Deposits & Withdrawals

Ways to pay

We support secure, Spain‑friendly payment options. Most deposits land in your balance right away, so you can play without delay. Choose any of the methods below:

Method Minimum Deposit Processing Time
Visa/Mastercard €1 Instant
PayPal €1 Instant
Bizum €1 Instant
Skrill €10 Instant
Neteller €10 Instant
Paysafecard €5 Instant
Bank Transfer €10 1-3 business days

Getting your winnings

We send withdrawals to the same method used for your deposit whenever possible. Once your account is verified, our team reviews requests within 24 hours. Delivery times then depend on the provider:

Method Minimum Withdrawal Total Time
Visa/Mastercard €10 2-5 business days
PayPal €10 Within 24 hours
Skrill €10 Within 24 hours
Neteller €10 Within 24 hours
Bank Transfer €10 2-3 business days

Limits, fees, and safety

We follow Spanish regulations and support responsible play. Default deposit limits are €600 daily, €1,500 weekly, and €3,000 monthly, and you can adjust them in your account. We charge no fees on deposits or withdrawals, though your provider may. All payments use SSL encryption to protect your data.

Our Promotional Offers

Who can access

We comply with Spanish regulations (Royal Decree 958/2020). On our official website we display promotions only to verified customers in Spain. Public advertising of bonuses, including welcome offers, is prohibited. To be eligible, you must:

  • Account verification: Fully verify your identity with official documentation (DNI/NIE).
  • 30-day seniority: Keep your gaming account open for at least 30 days.
  • Responsible gaming status: Not be self-excluded or subject to risk profile restrictions.

Once these conditions are met, log in to view your personalised offers.

What we offer

We design tailored deals for loyal players rather than generic bonuses. Typical offers you may see include:

  • Free Spins: Bonus spins on popular or newly released slots.
  • Slot Tournaments: Leaderboards where top positions share a prize pool.
  • Cashback offers: A percentage of net losses returned during a set period.
  • Prize draws: Raffles for cash or other rewards based on your activity.

How it works

Log in and visit the Promotions section to see current deals. Each offer includes validity dates, eligible games, participation rules, and any playthrough requirements or limits. Read the terms and opt in when required. Access is blocked for unverified accounts, self-excluded players, or when responsible gaming settings apply. All promotional communications are direct and private as required by law.

Luckia on the Go

Mobile website

We run a mobile-friendly site so you can play from your phone or tablet with no downloads. The layout adapts to iOS and Android, with clear menus, large touch targets, and quick links to our games. Slots, roulette, and blackjack work in portrait or landscape, letting you choose how to play.

iOS and Android apps

For players in Spain, we also offer dedicated apps. The iOS app is available on the App Store. The Android app can be downloaded as a secure APK from our official website. Our apps add useful extras:

  • One-tap access to games and your account
  • Push notifications for personalised promos and new game alerts
  • Biometric login with Face ID or fingerprint
  • Optimised performance tuned to your device

Speed and usability

We prioritise fast loading and smooth play on mobile data and Wi‑Fi across the site and apps. A stable connection is recommended, especially for live casino tables. On smaller screens, controls stay within reach thanks to adaptive layouts. During scheduled maintenance, we restore access as soon as possible.

Mobile security

Your session on web or app is protected with the same advanced SSL encryption we use on desktop. We apply automatic session timeouts and maintain secure connections to help keep your account and personal data safe while you play on the move.

Your Account at a Glance

Profile Control

In our account area we update personal details, change passwords, and set how we want to be contacted. We upload identity documents through a secure portal for verification. We can review and adjust consent and privacy choices whenever we need.

Responsible Gaming Tools

We manage our play with tools mandated by Spanish regulations, all available from our profile.

  • Deposit limits: Daily €600, weekly €1,500, and monthly €3,000 caps. We can lower them at any time or request an increase after verification.
  • Session time limits: Custom time alerts and reality checks help control each session.
  • Self exclusion: Set temporary or permanent restrictions on the platform or register with the RGIAJ general registry.

Game History

We view a clear log of sessions with dates, games, stakes, and results. Filters by time period or game type make it easy to find past activity. This keeps us informed about how and when we play on the official Luckia site in Spain.

Transactions

We track balance, deposits, and withdrawals on one screen. Each movement shows status such as processed or pending, its reference number, and a timestamp. We can download statements and follow pending actions with ease.

Security

We check recent login history with dates and times, see active devices, and sign out remotely. All actions take place on a secure platform protected by SSL encryption.

Need Assistance?

We’re here to help players in Spain with clear answers and quick guidance. Our team supports questions about the website, your account, payments, and games.

How to contact us

Contact us any day from 09:00 to 00:00. Choose the channel that suits you:

Method Details Hours
Live chat Website chat 09:00 - 00:00 daily
Phone Freephone 900 37 38 23 09:00 - 00:00 daily
Email [email protected] 24/7, replies in business hours

You can also browse our help center for step by step guides. For your security, we never discuss sensitive data on social media.

What we help with

We handle login issues, verification, deposits and withdrawals, game rules, and technical problems. Share screenshots or error messages when you can so we can resolve your case faster.

Our approach

We reply as soon as possible during support hours and keep you updated if a review is needed. Support is available in Spanish, and we can assist in English when feasible.

Common Questions Answered

Here’s clear guidance to help you use our site in Spain, manage your account, and understand key rules.

Who can play at Luckia?

You must be 18 or older, live in Spain, and have a valid DNI or NIE. By law, we verify your identity before you deposit, play with real money, or withdraw.

How does account verification work?

Upload a clear copy of your DNI or NIE plus a recent proof of address in My Account. We handle verification securely, usually within 24 hours.

What are the payment options and times?

We support bank cards, PayPal, and Bizum. Deposits are instant. Withdrawals are reviewed and, where possible, returned to the original deposit method. Timing varies by method.

Are there any gaming limits?

Under DGOJ rules, default deposit limits are €600 daily, €1,500 weekly, and €3,000 monthly. Manage limits, session controls, or self-exclusion in Responsible Gaming.

Why can’t I see any promotions?

Spanish law allows promotions only for verified accounts open at least 30 days. When eligible, check the Promotions section.

Are the games fair?

We’re DGOJ-licensed. All games use a certified RNG. Rules and RTP are shown inside each game.

What if I have a technical issue?

If a game stops, it should resume from the last recorded state when you relaunch. If issues continue after a refresh, clear your browser cache or contact support.